Cookie Policy

Last Updated: December 27, 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website or use our app. They help us recognize your device and remember your preferences, making your experience more personalized and efficient.

Think of cookies as memory aids that help our platform remember who you are and what you like, so you don't have to start from scratch every time you visit.

Why We Use Cookies

We use cookies and similar tracking technologies to provide you with the best possible experience on TrueBondr. Cookies help us:

  • Keep you logged in as you navigate between pages
  • Remember your preferences and settings
  • Show you relevant matches based on your activity
  • Understand how you use our platform to make improvements
  • Keep our platform secure and prevent fraud
  • Deliver personalized content and advertisements
  • Measure the effectiveness of our marketing campaigns

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for our platform to function properly. Without them, you wouldn't be able to use basic features.

What they do:

  • Enable you to log in and access your account
  • Remember your login session as you move between pages
  • Maintain security and prevent unauthorized access
  • Enable core functionality like messaging and profile viewing
  • Remember your privacy preferences

Examples:

  • session_id - Keeps you logged in
  • csrf_token - Protects against security attacks
  • auth_token - Authenticates your identity

Note: These cookies cannot be disabled as they are essential for the platform to work.

2. Functional Cookies

These cookies remember your choices and preferences to provide a personalized experience.

What they do:

  • Remember your language preference
  • Save your search filters and preferences
  • Remember your notification settings
  • Store your location preferences for finding matches
  • Remember if you've seen certain prompts or messages

Examples:

  • language_pref - Your preferred language
  • theme_mode - Light or dark mode preference
  • search_filters - Your saved search preferences

Duration: Typically stored for 6-12 months

3. Analytics and Performance Cookies

These cookies help us understand how you use our platform so we can make improvements.

What they do:

  • Track which pages you visit and how long you stay
  • Monitor how you navigate through our platform
  • Identify technical issues or errors
  • Measure page load times and performance
  • Understand which features are most popular

Services we use:

  • Google Analytics: To understand user behavior and improve our services
  • Firebase Analytics: For app performance monitoring
  • Mixpanel: To analyze user engagement and feature usage

Duration: Typically stored for 1-2 years

4. Advertising and Marketing Cookies

These cookies are used to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

What they do:

  • Show you relevant ads based on your interests
  • Prevent you from seeing the same ad repeatedly
  • Measure how effective our advertising campaigns are
  • Track conversions from ads
  • Build a profile of your interests for personalized marketing

Third-party advertising partners:

  • Google Ads: For targeted advertising across Google's network
  • Facebook Pixel: For ads on Facebook and Instagram
  • Meta (Facebook) Ads: For social media advertising

Duration: Typically stored for 1-2 years

5. Social Media Cookies

These cookies enable you to share content on social media platforms and may track your browsing.

What they do:

  • Allow you to share content on social media
  • Enable social login features (Google, Facebook)
  • Connect your social media accounts
  • Track your interactions with social features

Platforms:

  • Facebook
  • Instagram
  • Google
  • Twitter/X

Other Tracking Technologies

In addition to cookies, we use other similar technologies:

Web Beacons (Pixels)

Small invisible images embedded in emails or web pages that help us track if you opened an email or visited a page.

Local Storage

Similar to cookies but can store more data. Used to remember your preferences and settings locally on your device.

Mobile Device Identifiers

Unique identifiers like Advertising ID (Android) or IDFA (iOS) that help us deliver relevant ads on mobile devices.

SDKs (Software Development Kits)

Code integrated into our mobile app to enable features like analytics, crash reporting, and push notifications.

Third-Party Cookies

Some cookies on our platform are set by third-party services we use. These organizations have their own privacy policies:

Google (Analytics, Ads, Firebase)

Privacy Policy: https://policies.google.com/privacy

Opt-out: https://tools.google.com/dlpage/gaoptout

Meta/Facebook (Facebook Pixel, Ads)

Privacy Policy: https://www.facebook.com/privacy/explanation

Ad Preferences: https://www.facebook.com/ads/preferences

Payment Processors (Razorpay, Stripe, PayU)

These services set cookies for secure payment processing. Check their respective privacy policies.

How to Manage and Control Cookies

You have control over how cookies are used on your device. Here are your options:

Through Your Browser Settings

Most browsers allow you to manage cookie preferences. You can:

  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser
  • Delete existing cookies
  • Make exceptions for specific websites

How to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Through Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie category
  • Change your preferences anytime in Settings

Opt Out of Targeted Advertising

  • Google Ads: Visit https://adssettings.google.com
  • Facebook Ads: Visit https://www.facebook.com/ads/preferences
  • Digital Advertising Alliance: http://optout.aboutads.info
  • Network Advertising Initiative: http://optout.networkadvertising.org

Mobile App Settings

For our mobile app, you can:

  • Android: Settings → Google → Ads → Reset advertising ID or Opt out of Ads Personalization
  • iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
  • In-App: Go to Settings → Privacy → Manage Tracking Preferences

Important: Blocking or deleting cookies may affect your experience on our platform. Some features may not work properly, and you may need to log in more frequently.

Cookie Retention Periods

Different cookies have different lifespans:

Session Cookies

Temporary cookies that expire when you close your browser. Used for login sessions and navigation.

Persistent Cookies

Remain on your device for a set period (from a few days to several years) or until you manually delete them.

Typical retention periods:

  • Authentication cookies: Until logout or 30 days
  • Preference cookies: 6-12 months
  • Analytics cookies: 1-2 years
  • Advertising cookies: 1-2 years

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your browsing. Currently, there is no universal standard for how websites should respond to DNT signals. We continue to monitor developments in this area, but at present, we do not respond to DNT signals.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we'll notify you by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a prominent notice on our platform
  • Sending you an email notification (for major changes)

We encourage you to review this policy periodically to stay informed about how we use cookies.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team: truebondr63@gmail.com

Contact Us

By continuing to use our platform, you consent to our use of cookies as described in this Cookie Policy. You can withdraw your consent at any time by adjusting your cookie preferences.

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